At The Happy Can, we're committed to delivering your order safely, efficiently, and in compliance with all applicable laws and regulations. Please review the information below before placing your order.
Orders are typically processed and shipped within 1–3 business days, Monday through Friday.
Most orders placed before 12:00 PM CST on business days are shipped the same day. Orders placed after 12:00 PM CST or on weekends and holidays will be processed on the next business day.
Please note that processing times may be extended during:
We appreciate your patience during these periods.
Once your order is placed, you will receive:
For assistance, please contact us at hello@buythehappycan.com.
The Happy Can products are intended only for adults 21 years of age or older.
To comply with applicable laws and regulations, customers may be required to provide a valid government-issued photo ID for age verification prior to shipment.
The Happy Can reserves the right to:
Certain shipments may require an adult signature upon delivery.
We are unable to ship to:
Orders submitted with an unsupported shipping address may be delayed, canceled, or require additional verification.
Customers are responsible for providing complete and accurate shipping information.
To provide efficient and cost-effective shipping, The Happy Can may utilize multiple shipping carriers.
Some shipments may receive multiple tracking numbers or transfer between carriers during transit.
Tracking information will be provided once your order ships.
For questions regarding shipment tracking, please contact:
hello@buythehappycan.com
The Happy Can currently ships only within the United States where permitted by law.
Because hemp-derived cannabinoid regulations continue to evolve, shipping availability may change without notice.
The Happy Can reserves the right to refuse or cancel any order that cannot legally be fulfilled.
Customers are responsible for understanding and complying with applicable laws in their jurisdiction.
Shipping Restrictions Apply: Product availability varies by state. Certain products may not be available for shipment to all locations, including some products restricted within Iowa.
The Happy Can ships to most U.S. states.
Due to current regulations, we are unable to ship products to:
Certain products may not be available for shipment within Iowa due to state regulations.
Product availability is determined at checkout based on your shipping address and applicable state laws.
Please Note: Iowa law currently restricts the sale and shipment of certain hemp-derived THC products based on potency. As a result, some products available on our website may not be eligible for shipment to Iowa addresses. Products that do not meet Iowa's requirements will automatically be restricted during checkout and cannot be purchased for delivery within the state.
We encourage Iowa customers to review product availability carefully, as eligible products may differ from those available in other states.
Some products, particularly chocolates and other temperature-sensitive items, may be affected by heat during transit.
While we take reasonable precautions when shipping these products, The Happy Can cannot guarantee products will arrive without softening, melting, or cosmetic changes during periods of extreme temperatures.
Customers ordering temperature-sensitive products assume the risks associated with seasonal weather conditions.
If your order arrives damaged, contains incorrect items, or is missing items, please contact The Happy Can within 7 days of delivery.
When contacting us, please include:
Order number
Photos of the package
Photos of the products received
A description of the issue
After reviewing the information provided, The Happy Can may provide replacement products at its sole discretion.
Lost or Stolen Packages
Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.
The Happy Can is not responsible for packages that are marked as delivered but are subsequently lost, stolen, or misplaced.
Customers experiencing delivery issues should contact the shipping carrier directly first. Customers may also contact The Happy Can for assistance with initiating a carrier investigation.
